Damage in transit
The purpose of packaging is to protect your item while in transit. I aim to achieve two things: Puncture Prevention: The outer layer uses high-tensile, tear-proof materials to stop nails, sharp corners or heavy protrusions from breaching the package. Shock Absorption: Inner materials compress and rebound to absorb kinetic energy from drops and rough handling, […]
MacBook Screens
A MacBook screen assembly is made up of 5 major components. Case, backlight, camera, light sensor and LCD panel. A Liquid Crystal Display (LCD) works like a system of adjustable window blinds. A continuous light source sits at the back of the LCD and the liquid crystals act as microscopic light valves that untwist and […]
Dangers of worn USB C sockets
When you plug a lead into a USB C socket on your MacBook the metal fingers (conductors) within the plug contact metal pads in the socket. Wear is minimal and acceptable because these sockets are replaceable by an experienced technician. This is a CT scan of a low speed USB C plug showing the metal […]
Where’s the shop?
I don’t run a high-street shop—and that’s a deliberate choice that works in your favour. While I could operate a shop, I choose instead to work from a fully equipped private workshop at my home. Traditional shops come with significant overheads: full-time staffing, heating, electricity, cleaning, business rates and rent. On average, a shop costs […]
How long do repairs take?
Inspection: For obvious faults like broken screens or a battery replacement I will quote over the phone and let you know if I have stock so when you drop it off I can get to work and return it to you with minimum delay. For less obvious issues, like a MacBook that wont start, I […]
Does Apple Care?
I speak to many MacBook owners who first take their faulty device to Apple, understandably expecting support through their warranty or AppleCare+ if they’ve paid for it. Too often, they leave disappointed — and, in my view, often cheated. Under UK law, consumers have rights beyond any manufacturer warranty. The Consumer Rights Act 2015 protects […]
Don’t risk your MacBook with a fake or compatible charger
Genuine Apple MacBook chargers cost around £60–£80, which is why many owners end up using cheaper alternatives. If that’s you, you likely fall into one of two groups: If you’re in the second group, it’s worth checking — now. How to Identify a Genuine Apple Charger A real Apple charger will include both of the […]
So what does liquid do to a logic board?
Most of us learned in high school chemistry that liquids conduct electricity. When liquid touches a powered MacBook the results can be damaging. While the device may appear “off,” it’s actually just in a low-power state, waiting to be activated. When liquid makes contact with an active circuit, it causes fizzing (you might even hear […]
Does your MacBook get very hot?
MacBooks consume power when running and it dissipates as heat. However, if it gets too hot electronic components fail and so each MacBook has a cooling system to control the temperature of vital components. The cooling system usually consists of a heat sink clamped to the processor and fans to draw cool air into the […]
