How Does Mail-in Repair Work

  1. Submit the Contact Form

  2. Package and Send MacBook – Use the address information we send you. We will notify you of receipt.
  3. Approve Quote — We inspect to confirm original quote or re-issue. If re-issue is not accepted your MacBook will be returned in the same packaging after payment of a small inspection fee to cover the 1 – 2 hours it takes to disassemble, inspect, diagnose and reassemble. Quotes include inspection fee so the fixed price quote is all you pay.

  4. Repair Complete – Invoice issued and following payment your MacBook will be sent via Royal Mail special delivery ‘signed for’ and insured.

Let’s bring your MacBook back to life — expertly, affordably and without compromise.