FAQs Archive - UK MAC REPAIR

How can I avoid damaging my MacBook

Only use genuine Apple chargers or good brand chargers with PD capability. Definitely don’t use a cheap charger shaped like an Apple claiming to be compatible. This will blow your USB port chips and cost you many times what you saved by not buying a well designed genuine Apple charger. Don’t put a drink bottle […]

Can my Mac’s storage be upgraded?

Yes to Macbook models: A1708, A1398, A1502, A1425, A1466, A1465, A1370, A1369. No to Macbook models: A2289, A2251, A2159, A2141, A1990, A1989, A1707, A1706, A2179, A1932, A1534. All iMacs can be upgraded to faster, larger solid state disk (SSD)

Apple repairs are expensive. Why?

Apple repairs are expensive because they dont actually repair anything – they just replace the entire part. For example if the logic board has suffered liquid damage they quote for replacing the logic board. Did you know Apple will never quote the repair price over the telephone! They insist you visit the store and have […]

When is a MacBook too old to repair

Any MacBook built prior to mid 2012 is getting to the stage where a repair to the logic board could easily cost as much as purchasing a replacement computer on Ebay or Gumtree for £100 – £150. However, you can never be sure when you buy second hand whether there is a pre-existing problem like […]

Some of your reviews refer to UK Mac Repair in Manchester, AJ Mac Repair in Brisbane and TBD in Christchurch NZ. What is this about?

I started repairing MacBooks as UK Mac Repair in Manchester UK in April 2020 during a visit to my elderly mother when I was locked out of Australia at the start of the pandemic. But Ive also operated as AJ Mac Repair in Brisbane Australia and will be operating out of Christchurch NZ in the […]

Is it worth repairing a 9 year old MacBook?

Yes – Absolutely yes! There are so many reasons why older generation MacBooks are better than recent models: they are more repairable than new models (parts are available) they are more upgradeable than new models (change that HDD for SSD to get a great boost) they are more robust than new models (thicker screen glass) […]

Apple says I need a new logic board. What are my options?

Apple say this to just about every customer when a MacBook wont turn on. They dont know why it wont turn on but they have just checked it isnt the keyboard, trackpad or battery and so logically it must be the logic board. Yes, in this case, there will be a fault on the logic […]

How can I extend the life of my MacBook?

Don’t get it wet! This causes electrolysis/corrosion. The number 1 cause of a MacBook not starting. But it can be repaired. Don’t drop it! This causes fractures which are difficult to find. Don’t let it overheat! This causes components to fail. If you cover the air vents or there is fluff buildup inside it can […]

What warranty do you give?

I guarantee my work for 90 days. If you bring it back within that time I will fix it again for no charge if it is the same problem. Frankly, if a repair works for a week then there is no reason it wont last for the life of the machine under normal use. Prior […]

Does UKMACREPAIR offer fixed price quotes?

Yes – the cost won’t change and you pay on collection. Ofcourse I don’t charge if I can’t fix it.

Kaela Music UK

16:47 06 Mar 25

Very knowledgeable and helpful. He replaced my MacBook screen and made sure I was up and running. Would use his services again, highly recommend 👍🏻

Sarah Jamil

14:24 15 Feb 25

Cannot recommend enough - sorted out a very old macbook by replacing the battery and cleaning it - when I thought it was unrepairable - absolute life saver! Gives honest and very very experienced advice, 5 star review is not enough!

Jack Bond

12:33 09 Feb 25

Andy quickly fixed my sticky keyboard from a liquid spill. I was able to drop it off as soon as I made the enquiry and 48 hrs later I had it back all mended and for a very reasonable price. Would definitely recommend.

Laura Spacie

00:26 05 Feb 25

Lovely man, great communication, fast turnover and very competitive prices. Highly recommend Andy.

Graham Wilson

12:03 25 Jan 25

Lucky for me I found Andrew on line locally so glad I did, fixed my wife's 12 year old MacBook Air perfectly, first rate communication , great service great price couldn't be happier many thanks Andrew.

Declan Kirk

14:53 24 Jan 25

Amazing service, super helpful, highly recommend!

Laura Viederman

09:55 05 Dec 24

Andy is a true find! I honestly cannot recommend him more highly. He is efficient, knowledgeable, experienced and friendly. And, to top it off, Andy fixed my computer for a fraction of the £1300+ that Apple quoted me. Thank you so much ,Andy.

Mike Boyd

20:37 29 Nov 24

Andy is brilliant, he always delivers great service with a very efficient turnaround and very good advice. Thank you again.

Alex Jones

13:26 12 Oct 24

Had a broken screen on my 2017 MacBook pro and was able to get it fixed the same day with no hassle, only took 25 mins to fit the new screen and works perfectly.

Highly recommended coming here if you need a screen replacement.

D B

09:30 11 Oct 24

I had my Macbook Pro damaged by an accidental spill of a container of noodle soup that was in the front pocket of my rucksack. My Macbook was in the main compartment of the rucksack but the runny soup managed to get into contact with the motherboard and power switch. After that the power switch and finger print reader would never work and the mac kept restarting. A friend recommended Andrew to me. So I called him and arranged for the Macbook to be looked at. He had a look and provided me with a quote. Though it was a bit more than I expected it was reasonable and he explained everything and the reasons why. Any way long story short, Andrew fixed it and made it useable again. So I would definitely recommend him and his services. I never got to meet his Chihuahua though :-)

Jasper Beaumont

21:04 06 Oct 24

Fixed my water-damaged Macbook Air within 24 hours. Professional, transparent, and friendly throughout. Highly recommend!

Ben Taylor

19:28 21 Sep 24

Super fast repair and done to a great standard too. Brilliant service and would highly recommend!

Bare Face

14:53 03 Sep 24

Andy's service is second to none. I dropped my MacBook off with him and he replaced the battery in no time. It wasn't an urgent job but it was ready in a matter of days. I would highly recommend his services.

Meriç Süzer

11:55 27 Aug 24

Many thanks to Andrew, he solved my problem in 30 mins. I had screen problem and it is very crucial for my businness. So he changed it in 30 mins and save my time and save my Mac :)

Haaris

10:40 18 Jun 24

Saved me hundreds that I would have spent taking my MacBook to Apple. Amazing service from Andy, would definitely recommend to anyone with a MacBook problem. Easy to contact, fast service and problem solved. Brought my mac to Andy with a screen issue and it was dealt with quickly, upon pickup he explained to me what he'd done and what to do with my laptop going forward, very informative.

Benjamin Willner

14:13 14 Jun 24

I called up due to my MacBook screen been broken, and Andrew had it replaced basically within the hour for a decent price. I'd highly recommend.

Jane Waugh

10:35 01 Jun 24

Andy is super helpful and knowledgeable and has fixed my Mac speed, back up and memory issues quickly and without fuss. Even though I have low tec knowledge he has helped me understand the work he has done to sort my ongoing issues. The service was efficient and no nonsense and I can honestly recommend him to you very highly indeed and without hesitation!

Peter Dudfield

12:32 29 Apr 24

Perfect repair of a Macbook screen, done in a morning

Alan Cheung

13:01 24 Apr 24

Excellent service. Andy replaced a new logic board and battery for me, save a lot of money
Highly recommended

John Booklover

07:04 10 Apr 24

Excellent service - battery replaced within 30 minutes, and helpful. The only reason it's four * is because his website address (if you don't know what to look for) is in Deansgate, Manchester, which is just a mailbox shop. I drove there, waited outside in the rain, and then came to his flat, which is in the same part of Manchester that I live in. So - please update the website details, Andrew.

Steve Kershaw

16:17 05 Mar 24

Andy was extremely helpful when I explained the problems I was having with my iMac and came up with an ideal solution. Excellent, professional and friendly!

Meg Luddington

09:41 29 Feb 24

Excellent service. Andy installed a piece of software that is a perfect workaround for my Mac’s problem. I had my laptop back within the day, free of charge!
Can’t recommend his service enough

Gila Monster

10:54 31 Jan 24

Andy performed a logic board repair and battery replacement after severe water spillage caused my MacBook to no longer function. He is very knowledgeable and I would highly recommend his services!

Jack Warder

17:12 16 Jan 24

Highly recommend Andy. He went above and beyond helping me resolve an issue with MacBook Pro.

Leo

14:22 08 Jan 24

Andy is a top bloke and very knowledgeable with Mac repairs, wouldn’t trust my laptop with anybody else.

Martin Desai

11:13 18 Dec 23

Just fantastic! Forget Apple's Genius Bar and go to this man!!!!!!
He will get the job done, great communication and very well priced. I can not recommend him enough.......!

Ed Partridge

07:23 15 Dec 23

Highly recommended.

Excellent work by Andy after Apple "diagnosed" the replacement of the logic board on our 2020 MacBook Air.

Not only did Andy bring the MacBook back to life, he also preserved all the data so nothing was lost, at 1/3 of the price quoted by Apple (who would have lost the data).

Anna Cannon

17:51 28 Nov 23

Highly recommend! Saved me lots of money along with great quality and quick service. I’m so happy I found Andy to fix my MacBook he was really nice and I’ll definitely be back to use this service if I ever need another repair. This is the best place to go for an affordable quality repair!

Ahmed T

19:12 23 Nov 23

Excellent service. Repaired my MacBook Pro for a good price.. Saved me from buying a new laptop!

tiara amanda

00:19 23 Nov 23

Amazing service! My macbook was repaired in a very short time, and at a very reasonable price! I am so grateful to have found UK Mac Repair :)

Ali

16:51 18 Nov 23

Macbook screen replaced quickly and for much cheaper than Apple store quoted. Highly recommend.

Hassan Ahmed

21:18 16 Nov 23

Amazing service from Andy and a super fast turnaround of 24 hours to replace the screen of my wifes Macbook Air. Great communication and service. Highly recommended

Mary Mullooly

11:55 30 Oct 23

We have been fortunate to find Andy, as he done outstanding job on our Apple Mac computer and Pro mac laptop. Both computers are working significantly quicker which enables us to carry out our work more effectively. Andy saved us from buying 2 new computer and his prices as great too. Thank again Andy
Mary Dove Cleaning

Jack Boyd

12:20 20 Sep 23

Very pleased with the repair, Andy clearly cares deeply about each job. He engaged with me multiple times as the extensive damage became apparent and costs had to increase. I was really grateful to Andy for replacing my screen unit at cost price.

No surprise when coming to post this review that he had five stars, glad to add another five.

Sam Burgess

21:34 05 Sep 23

MacBook Air M1 screen replacement, usually done whilst you wait but i was late. Andy was very easy to deal with. Picked up the following day, zero quibbles. Nice one

Manav Bansal

23:33 30 Aug 23

Excellent place to get your MacBooks, iMac’s repaired. Andy is quite responsive in replies and got my laptop screen repaired within 30 mins of dropping it for repair. Highly recommended if you’re are looking for a cheaper and quality repair outside of apple.

Stuart Kearey

17:25 24 Aug 23

Jeannine Goh

17:56 21 Aug 23

Andy is extremely knowledgable, honest and a lovely guy. Highly recommended!! Definitely my new go to for any computer issues

Sarah

13:56 21 Aug 23

Spilt a cup of tea all over my new MacBook, Andy was fantastic, helped me out right away. Couldn’t recommend him enough

Ruby Packham-Dale

13:31 02 Aug 23

Absolutely brilliant, timely service. Really recommend, super friendly customer service.

Aletia Daly

18:41 17 Jul 23

Amazing professional service. Andy went above and beyond to try and diagnose a complicated issue with my mac. Fixed perfectly at a significantly lower amount than if i had taken it to Apple. Thanks!

Sam Cook

16:20 07 Jul 23

Andy is either a wizard or a mac whisperer, the jury is still out. What I do know is that he managed to fix my firmware locked Mac for an incredibly reasonable price and saved months of work. Wouldn't hesitate to recommend to anyone, thank you Andy!

Christopher Meagher

09:30 20 May 23

Excellent!!! I I went to Apple and was told logic board was broken - quoted £500. After a quick google search, I found Andy. A quick phone call, dropped off the MacBook and fixed with 24 hours. He even offer to loan me a spare MacBook. Top bloke and top service. Thanks Andy

Yasar (Mr Gerrard)

19:22 24 Apr 23

After being told by Apple that they don’t carry the parts I required, I eventually found Andy and his UK Mac Repair service and I was glad I did.

Firstly, Andy was able to source the parts that Apple don’t carry. Not only that, he fitted them to my machine and was able to resolve my problem for a lot less money than the alternatives, which included buying a new machine.

Andy is impressively knowledgeable when it comes to MacBooks. Andy is a properly trained, educated and professionally experienced engineer who has been doing this type of work for many years. Once he has had the chance to take a look at the problem, he issues a quote and allows you the choice before starting work on the machine, I like that approach.

But perhaps Andy’s best attributes include honesty (rare anywhere nowadays) and being able to simplify complex issues when explaining them to his clients. He actively tries to avoid bamboozling his clients which in itself is a rarity in this field. In my case, I required more than one visit and slightly more problem-solving than expected. However Andy handled it patiently and was willing to listen to my suggestions too. I am pleased with all aspects of the service Andy provided and I recommend him highly.

Kam

20:52 02 Apr 23

I had a great experience with Andy who fixed my 2015 MacBook Pro! They were extremely professional and knowledgeable, and communication was no-nonsense. They efficiently fixed both my battery and speakers. I highly recommend their services!

Charlotte Ball

20:07 30 Mar 23

Andy was reliable throughout the process of fixing my Mac book air, which took less than a week, after some really severe liquid damage. He quoted me half of what apple quoted and kept me up to date with all repairs. Highly recommend

martin jones

09:38 27 Mar 23

A great service. I got all the performance improvements Andrew promised from the upgrade/repair to my iMac, which now feels like a new machine.

I'm glad to have someone I can trust nearby to go to for Mac repairs and maintenance.

Chrissie&Mike Gibson

09:01 31 Jan 23

My iMac was running slow.
Andy quickly diagnosed the problem and sorted it out quickly. He's saved me £100s if I'd had to buy a new one.
He's easy to deal with - replies to messages promptly and explained what he was doing.
I would certainly recommend Andy for Mac repairs.

Genevieve Cramsie

10:30 08 Dec 22

Andy fixed my MacBook Pro incredibly quickly and for less than half the price Apple had quoted me. He gave wonderful insight into the condition of the computer, walking through each step of the repair process. I couldn't recommend his services enough!

andrew jowett

05:36 29 Nov 22

Great customer service and prices

John Cobon

23:22 10 Aug 22

If there were 6 stars I would give them to Andy. If your Mac is in need of repair then I could not recommend Andy more highly. He is polite, responsive, well priced and above all does a great job.

fab olivero

11:10 09 Jul 22

I can't recommend Andy enough..went above and beyond to fix my lap top

Eric Marsden

22:38 10 Feb 22

Excellent service at reasonable cost. Sorted iMac problem. Would recommend highly.

Prosper Declan

15:34 07 Dec 21

I was on the phone to apple for hours, going back and forth with different advisors never finding a solution or fix. I managed to find Andy and he literally resolved everything. Very professional and had great knowledge on computers and hardware etc. Highly recommend

Said Ahmed

20:43 29 Nov 21

Andy was quick and responsive when I first called him, told me a great recommendation to get a screen for MacBook Pro, the screen is in great working order with 90 days warranty. Acquired the screen and replaced the screen the same day! Honest with his work, definitely recommend if anyone has any problems with their Mac, just give him a call & you’ll know you’re in great hands!

Darryl D

09:28 14 Sep 21

Went to Andy with an issue with my new MacBook that was dead to the world through storing it.

He advised me to do a battery replacement with Apple (even though it took business away from him) as he expected there was more issues and it was still new.

He was correct and it was the best and most affordable option for me.
This shows Andy always puts the customer first, he is a genuine guy and really knows his stuff.

Owes I

17:09 28 Aug 21

I can't thank Andy enough for his services. He did a fantastic job fixing my Macbook. He was very professional from the start, explained the issue and delivered within a short time frame. Excellent and highly recommended!

John Watson

21:26 26 Aug 21

Fantastic service. Apple had written off my mint condition MacBook Air trying to sell a new one but UK Mac Repair fixed the logic board giving the it a new lease of life.

J Borrowdale

14:57 13 Aug 21

Very professional. Really understands the inside and out of MacBooks. Actually finds the root of the problem rather than only guesswork/replacing random parts. Great prices. If you have a Mac issue this is your guy.

parv dutta

18:50 06 Jun 21

Excellent service and a very fast turnaround time Highly recommended. Thanks so much Andy

William Ashton

11:12 28 Apr 21

Andy did an excellent job repairing some of my electronics, he has some mind blowing equipment! He repaired an XBOX, PS4 and MacBook Pro that I thought had had it tbh!

Highly recommended. Best electronic appliance repair person Ive managed to find in South Manchester, and Ive lived here for years!

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